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Compassionate Case Management, Anchored in Support

ABOUT US

Case Management Centered Around You

Hooks Case Management Services, LLC provides compassionate, person-centered support to seniors and individuals with disabilities throughout Georgia. Led by Ms. Tracie Hooks, CEO and Owner, our team works closely with clients and families to assess their needs, create personalized care plans, connect them with valuable community resources, and coordinate the services they need to live with greater independence and confidence.

We proudly serve individuals through the Independent Care Waiver Program (ICWP) and the Elderly and Disabled Waiver Program (EDWP). At HCMS, every client is treated with dignity, respect, and genuine care.

Our Mission

Our mission is to provide compassionate, person-centered case management that connects individuals and families with the care, resources, and support they need. We are committed to promoting independence, protecting dignity, and improving each client’s quality of life through trusted guidance and personalized service.

SUPPORT THROUGH GEORGIA’S WAIVER PROGRAMS

Hooks Case Management Services helps individuals and families understand their options, coordinate essential services, and receive dependable support through Georgia’s ICWP and EDWP waiver programs.

INDEPENDENT CARE WAIVER PROGRAM (ICWP)

ICWP helps eligible individuals with disabilities receive services that support greater independence at home and in the community. HCMS provides statewide case-management support, connects clients with helpful resources, coordinates services, and monitors their care as their needs change.

ELDERLY & DISABLED WAIVER PROGRAM (EDWP)

EDWP helps eligible seniors and individuals with disabilities receive community-based services and support. HCMS provides case management in Bibb, Crawford, Peach, Twiggs, Houston, Monroe, Henry, Spalding, Upson, and Pulaski counties.

HOW HCMS CAN HELP

Our case managers assess your needs, develop a personalized care plan, coordinate resources, advocate for your best interests, and provide ongoing support throughout your care journey.

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Our Services

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ICWP CASE MANAGEMENT

We provide case-management support through Georgia’s Independent Care Waiver Program, helping individuals coordinate services and receive assistance with daily living needs.

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EDWP CASE MANAGEMENT

We provide case-management support through the Elderly and Disabled Waiver Program for seniors and individuals with disabilities in 10 Georgia counties.

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ASSESSMENT & PLANNING

We complete comprehensive needs assessments and develop personalized care plans based on each client’s needs and goals.

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RESOURCE COORDINATION

We connect clients with appropriate healthcare providers, community programs, and other essential services.

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ADVOCACY

We advocate for our clients and help ensure they receive the care, resources, and support they deserve.

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ONGOING SUPPORT

We monitor each client’s progress and adjust their services as their needs and circumstances change.

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